Privacy Policy

1. Introduction

MatchMyOffice.com ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our office space matching services.

We are registered in England and Wales, with our head office at Birchin Court, 20 Birchin Lane, London EC3V 9DU. For data protection purposes, we are the data controller.

2. Information We Collect

Personal Information

When you use our services, we may collect:

• Name, email address, and phone number
• Company name and business details
• Office space requirements and preferences
• Communication records between you and our team

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser type
• Pages visited and time spent on site
• Referring website addresses
• Device information and operating system

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our office space matching services
• Process enquiries and booking requests
• Send you relevant property recommendations
• Communicate about your account and bookings
• Send marketing communications (with your consent)
• Analyse website usage to improve user experience
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract: Processing necessary to fulfil our services to you
• Legitimate Interests: To improve our services and send relevant communications
• Consent: For marketing communications and cookies
• Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing

We may share your information with:

• Office Space Providers: To facilitate viewings and bookings
• Service Providers: Including email services and analytics tools
• Professional Advisers: Lawyers, accountants, and insurers where necessary
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Typically, we retain customer data for 6 years after the end of our business relationship.

8. Your Rights

Under UK GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data in certain circumstances
• Restriction: Request limitation of processing
• Portability: Receive your data in a structured format
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@matchmyoffice.com

9. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

10. International Transfers

Your data may be processed outside the UK by our service providers. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the ICO.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@matchmyoffice.com
• Phone: (020) 3908 4669
• Post: Data Protection Officer, MatchMyOffice, Birchin Court, 20 Birchin Lane, London EC3V 9DU

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.