Terms & Conditions

1. Introduction

Welcome to MatchMyOffice.com. These Terms and Conditions govern your use of our website and services. By accessing or using our platform, you agree to be bound by these terms. If you do not agree, please do not use our services.

MatchMyOffice.com is operated from Birchin Court, 20 Birchin Lane, London EC3V 9DU, United Kingdom.

2. Definitions

• "Platform" refers to the MatchMyOffice.com website and related services
• "User" refers to anyone who accesses or uses our Platform
• "Provider" refers to office space owners and operators listed on our Platform
• "Booking" refers to a reservation for office space made through our Platform
• "Content" refers to all information, text, images, and materials on our Platform

3. Our Services

MatchMyOffice.com is an online marketplace connecting businesses with office space providers across the UK. We provide:

• A platform to search and browse available office spaces
• Tools to compare and shortlist properties
• Facilitation of enquiries and viewing requests
• Support throughout the booking process
• Account management features for registered users

We act as an intermediary between you and office space providers. The contractual agreement for any office space is between you and the provider directly.

4. Account Registration

To access certain features, you may need to create an account. You agree to:

• Provide accurate and complete information during registration
• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorised access to your account
• Accept responsibility for all activities under your account
• Not create multiple accounts or share account access

We reserve the right to suspend or terminate accounts that violate these terms or are inactive for extended periods.

5. Use of the Platform

When using our Platform, you agree not to:

• Use the Platform for any unlawful purpose or in violation of these terms
• Attempt to gain unauthorised access to our systems or other users' accounts
• Transmit viruses, malware, or other harmful code
• Scrape, crawl, or collect data from our Platform without permission
• Interfere with the proper functioning of the Platform
• Post false, misleading, or fraudulent information
• Infringe upon the intellectual property rights of others
• Harass, abuse, or harm other users or providers

6. Bookings and Payments

Booking Process

When you make a booking through our Platform, you are entering into an agreement with the office space provider. We facilitate this process but are not a party to that agreement. All bookings are subject to availability and the provider's acceptance.

Pricing

Prices displayed on our Platform are provided by office space providers and may be subject to change. The final price will be confirmed before you complete any booking. Prices may exclude VAT and other applicable taxes unless otherwise stated.

Payments

All bookings are subject to availability and confirmation by the office space provider. Payment terms and methods are agreed directly between you and the provider.

Cancellations and Refunds

Cancellation policies vary by provider and will be clearly stated before you confirm your booking. Any refunds will be processed according to the provider's cancellation policy. We are not responsible for refunds relating to services provided by office space providers.

7. Intellectual Property

All content on our Platform, including text, graphics, logos, images, and software, is owned by MatchMyOffice.com or our licensors and is protected by intellectual property laws. You may not:

• Copy, reproduce, or distribute our content without permission
• Modify or create derivative works from our content
• Use our trademarks or branding without written consent
• Remove any copyright or proprietary notices

8. Third-Party Content

Our Platform may contain links to third-party websites and content from office space providers. We do not control or endorse third-party content and are not responsible for its accuracy, legality, or appropriateness. Your interactions with third parties are at your own risk.

9. Disclaimer of Warranties

Our Platform is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

• The Platform will be uninterrupted, secure, or error-free
• Information on the Platform is accurate, complete, or current
• Office spaces will meet your specific requirements
• Any defects will be corrected

We recommend conducting your own due diligence before booking any office space, including visiting the premises where possible.

10. Limitation of Liability

To the fullest extent permitted by law, MatchMyOffice.com shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Actions or omissions of office space providers
• Damages exceeding the fees paid to us in the 12 months prior to the claim

Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded by law.

11. Indemnification

You agree to indemnify and hold harmless MatchMyOffice.com, its directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Platform, violation of these terms, or infringement of any third-party rights.

12. Changes to Terms

We may update these Terms and Conditions from time to time. We will notify users of significant changes by posting notice on our Platform or by email. Your continued use of the Platform after changes constitutes acceptance of the updated terms.

13. Termination

We may suspend or terminate your access to the Platform at any time, with or without cause, and with or without notice. Upon termination, your right to use the Platform will immediately cease. Provisions that by their nature should survive termination shall survive.

14. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer, you may also be entitled to use the EU Online Dispute Resolution platform.

15. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact Us

If you have questions about these Terms and Conditions, please contact us:

• Email: legal@matchmyoffice.com
• Phone: (020) 3908 4669
• Post: MatchMyOffice, Birchin Court, 20 Birchin Lane, London EC3V 9DU